Terms of service

Terms of Service

Effective Date: 15/04/2026

Welcome to Empire Fishing and Boating! These Terms of Service govern your use of our website, www.empirefishingandboating.com, and the purchase of products from us. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

Please review these Terms carefully, as they include important information regarding your legal rights, obligations, and dispute resolution procedures.

1. Acceptance of Terms

By using our Website and purchasing products from us, you agree to these Terms, which include our Privacy Policy and Return and Refund Policy. We may update these Terms from time to time, and any changes will be posted on this page with an updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the modified Terms.

2. Eligibility

To place an order with Empire Fishing and Boating, you must:

  • Have the legal capacity to enter into binding contracts.
  • Provide valid and accurate information, including shipping and payment details.

3. Product Information

We strive to ensure that the information on our Website is accurate, including product descriptions, images, and pricing. However, errors may occur. We reserve the right to correct any inaccuracies, omissions, or errors without prior notice, including after an order has been placed. We may, at our discretion, limit the quantities of products purchased, refuse or cancel orders, or refuse service to anyone at any time.

4. Pricing and Payment

  • Pricing: All prices displayed on the Website are in Australian Dollars and are subject to change without notice.
  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and other methods as indicated at checkout. By providing payment details, you confirm that you have the right to use the payment method and authorize us to charge the total order amount, including taxes and shipping fees.
  • Taxes: Sales tax may be applied to your order based on your location. You are responsible for any applicable taxes, fees, or customs duties for international orders.

5. Shipping and Delivery

  • Shipping Policy: We ship within Australia only. Shipping costs are calculated at checkout based on the delivery location and size/weight of the order.
  • Shipping Time: We aim to process and ship all orders within [insert processing time, e.g., 1-2 business days], but delivery times vary depending on your location and the shipping method selected.
  • Lost or Damaged Items: Once a product has shipped, we are not responsible for any delays, damages, or losses that occur during transit. However, we will assist you in filing a claim with the carrier in case of lost or damaged goods.

6. Order Cancellation

You may request an order cancellation within 24 hours of placing the order if it has not yet been processed or shipped. Once your order has been shipped, it cannot be canceled. Please refer to our Return and Refund Policy for details on how to return products after shipping.

7. Returns and Refunds

We want you to be satisfied with your purchase. Please refer to our Return and Refund Policy for detailed instructions on how to return items and request a refund. As stated in the policy, returns are not accepted for change of mind, and certain items such as fishing hooks and personalized products are non-returnable.

8. Intellectual Property

  • Ownership: All content on the Website, including logos, images, product descriptions, and text, is the property of Empire Yacht Rigging Pty Ltd. and is protected by copyright, trademark, and other intellectual property laws.
  • License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes, provided you do not infringe on our intellectual property rights.

9. User Conduct

By using our Website, you agree not to:

  • Violate any local, state, national, or international laws or regulations.
  • Use the Website for any unlawful, fraudulent, or harmful activities.
  • Harass, harm, or defame others.
  • Upload or transmit harmful or malicious content, including viruses or malware.
  • Engage in any activity that disrupts or interferes with the functioning of the Website.

10. Disclaimer of Warranties

  • No Warranties: To the fullest extent permitted by law, Empire Fishing and Boating provides the Website and its services "as is" and makes no warranties, expressed or implied, regarding the Website's availability, accuracy, or functionality.
  • Limitation of Liability: Empire Fishing and Boating is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our Website or the purchase of products, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Empire Fishing and Boating, its officers, employees, and affiliates from any claims, damages, losses, or liabilities arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of Australia and the state of NSW.
  • Dispute Resolution: Any disputes arising from these Terms or the use of the Website will be resolved through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA), and the arbitration will take place in Gosford NSW. You waive any right to a trial by jury.

13. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms regularly for updates. Continued use of the Website after changes have been posted constitutes your acceptance of the modified Terms.

14. Contact Us

If you have any questions about these Terms or need assistance, please contact us at:

Email: info@empirefishingandboating.com
Phone: (02) 4309 6609
Address: 53 Ocean Beach Road, Woy Woy, NSW, 2256